Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Warranty

  • Each ticket you post to the customer support crew will be responded to within about 60 minutes. The standard inquiries will be addressed asap. However, if the service request you have sent us calls for the help of a trained administrator, we are going to send the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Professional Tech Support Service

  • We will be working for you round the clock to give you advices and customer support and also to aid you with any difficulty that you may come across while working with your virtual server. We’re able to support all pre–installed programs, like your Operating System, server admin panel (based on the VPS type) and the Web Control Panel created entirely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Control Panel that is available 100% free along with your virtual server, you can find an insightful Help section, which incorporates all you should know about maintaining your web pages and applications. We have integrated a range of how to reports and video courses that illustrate the common website management tasks in an easy–to–understand manner.