Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all our Linux cloud web hosting packages, meaning every single help request you post is going to be replied to in less than one hour max. Our support company members are trained to quickly overcome any issue and to present you with prompt advice on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any concern you may have relating to our offerings. We have consultants on duty continuously to present support at any time required. You can utilize the ticketing system or drop a message whenever you want, alternatively you can pick up the phone or use the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while operating within the Control Panel, you could always click on the Help control key and find your issue in the list of content articles that will appear. We have also turned much of the posts into videos. The listing of instructional videos will show up if you click on the Videos button available in each section.